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Administrative & Office Skills
in Business & Computer Sciences
Certified Medical Administrative Assistant (CMAA) (Voucher Included)
with UACCB Online Training
Certified Medical Administrative Assistant (CMAA) are versatile and valuable members of the healthcare team who direct the flow of patients through a medical office. According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 15% through 2033, making this an in-demand and highly desirable position in the healthcare field and a great time to explore CMAA certification programs.
Achieving your certification shows employers that you are well prepared and uphold nationally recognized standards for expected as a CMAA credential holder. Certified candidates are in higher demand than ever, demonstrating to employers that they are committed to high standards and keeping up to date on changes in the field. This CMAA course will teach you how effective patient flow allows the practice to operate efficiently, increase revenue, and help facilitate a positive experience for the patient.
Through the training you will acquire by taking your CMAA course online, you will prepare for positions working alongside medical providers performing a broad range of administrative duties. Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal.
Upon completing this CMAA course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA), a nationally recognized and highly respected healthcare certification provider. This CMAA program includes a voucher that covers the fee for the exam.
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Customer Service Fundamentals
with UACCB Online Training
As someone who participates in delivering high levels of customer service, you're an important ambassador for your organization. In this course, you will discover a number of dynamite methods to bring out your best and also do the same for the people you work with. You will learn how to measure customer service—from your company's point of view and from the customers—and discover how to anticipate the needs of your customers.
You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? You will take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, you will learn how to communicate, resolve complaints, and build long-lasting customer service programs.
Effective Business Writing
with UACCB Online Training
Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don't let small gaps in your business writing skills prevent you from reaching your full potential!
It doesn't matter whether you're a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this course to help you identify and eliminate problem areas. By the end of this course, you'll know the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word.
Grammar Refresher
with UACCB Online Training
Develop your English grammar skills and take your writing and speaking to the next level of excellence in this course. This course explores the eight parts of speech, punctuation and mechanics, and foundational sentence construction. You will learn about phrases, clauses, problem words, common grammar mistakes, and much more through practical, hands-on exercises. You will also learn through short videos, examples, and even fun games. Take your writing and speaking to the next level of excellence!
Individual Excellence
with UACCB Online Training
Personal development is key to success in and out of the workplace. You can develop career-enhancing skills in a single course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. You will learn how to improve your creative abilities, gain confidence with financial matters, and how to minimize conflict in your life. By the time you finish this course, you will have developed a fulfilling career plan and will hold the skills to improve your interpersonal relationships.
Keys to Effective Communication
with UACCB Online Training
If you often find yourself at a loss for words or lack confidence in your communication abilities, you will appreciate this course. Each lesson works through the step by step process needed to become a great conversationalist. You will learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.
Leadership
with UACCB Online Training
Leadership skills can help you gain the respect and admiration of others, while also allowing you to enjoy success in your career and more control over your destiny. Contrary to popular belief, leadership skills can be learned and developed. Even if you don't hold a leadership position, this course will teach you how to use the principles of great leaders to achieve success in almost every aspect of your daily life.
Project Management Fundamentals
with UACCB Online Training
Organizations initiate projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Unfortunately, most organizations do not manage projects well, creating an unprecedented demand for project management practitioners.
If you're organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management.
In this course, an experienced Project Management Professional will help you master the essentials of project management. You will become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control and close any type of project.
You will learn about project politics and ethics, project measurements, and project closure. You will be able to develop all sections of a project plan, you will become comfortable with the project management body of knowledge, and you will develop a variety of powerful techniques to generate project ideas.
If you're new to project management, this course will provide you with the essential information you will need to prepare for and complete your first project. If you're an experienced project manager, this course will make you more valuable to your employer by increasing your skills and competencies.
This course and its follow-up (Project Management Applications) also include essential information that will help you prepare for the Project Management Professional (PMP)® and the Certified Associate in Project Management (CAPM®) exams offered by the Project Management Institute (PMI)®. Certification Magazine recently identified PMP certification as "the highest-paying certification" of the year.