with LERN Courses Online
A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Learn more about this online course >>
This course can be taken individually or with two additional courses: Negotiation:Get What You Want and Using Personality Profiles for Better Work Preformance to earn a complete Certificate in Workplace Communication.