Register now >>

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors and taking away new how-to skills that work. Learn more about this online course >>

This certificate includes three courses that can also be taken individually: Conflict Management, Negotiation:Get What You Want and Using Personality Profiles for Better Work.

Register now >>

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Learn more about this online course >>

This course can be taken individually or with two additional courses: Negotiation:Get What You Want and Using Personality Profiles for Better Work Preformance to earn a complete Certificate in Workplace Communication.

Register now >>

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards. Learn more about this online course >>

This course can be taken individually or with two additional courses: Conflict Management and Using Personality Profiles for Better Work Preformance to earn a complete Certificate in Workplace Communication.

Register now >>

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review. Learn more about this online course >>

This course can be taken individually or with two additional courses: Conflict Management and Negotiation:Get What You Want to earn a complete Certificate in Workplace Communication.