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In this online medical assistant training program, you will learn a broad range of skills that make medical assistants versatile and valuable, including medical terminology, medical law and ethics, HIPAA rules, and scheduling systems. You will also learn how to perform duties of a medical assistant, such as measuring vital signs, assisting with exams, performing laboratory testing, maintaining equipment and supplies, administering injections, obtaining blood specimens, scheduling appointments, registering patients, and more.

The medical terminology course curriculum introduces key concepts of medical language and human anatomy, emphasizing the interconnectedness of body systems in health and disease. You will cover topics such as musculoskeletal, cardiovascular, respiratory, nervous, and immune systems. The online medical assistant certification course also includes the opportunity to become CPR certified and participate in an unpaid clinical experience.

Scholarship Eligibility: 

This course qualifies for the Arkansas Workforce Challenge Scholarship, which may significantly reduce the out-of-pocket tuition costs for eligible students. 

To be eligible, you must: 

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED. 

If you are interested in applying for the scholarship to assist with tuition costs, please call 870-612-2082 to receive a special registration link. This link will allow you to apply for the program and begin the scholarship application process.

Course Code: GES180
Course Hours: 540

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Electrocardiography (EKG) technicians are vital members of any healthcare team. If you want to join the booming healthcare industry as an EKG tech, this in-depth EKG technician certification course will train you on key concepts and prepare you for career success. You will learn to apply, monitor, and measure electrocardiography tests in a flexible, online learning environment.

As you progress through this EKG technician course, you will gain the knowledge and skills needed to earn a nationally recognized EKG technician certification, which includes measuring basic vital signs, performing rapid response procedures, operating an EKG machine, and identifying rhythms. As you prepare for your EKG technician certification, you will get solid introduction to key medical terminology, including the musculoskeletal, cardiovascular, lymphatic, immune systems, and other important health systems you will need to know as an EKG technician. Students with prior knowledge can optionally test out by achieving a minimum score of 80%, replacing course content if desired. It is important to understand that this course feature only applies to the online Medical Terminology course.

Upon completion of this EKG technician course, you will be prepared to take the Certified EKG Technician (CET), provided by the National Healthcareer Association (NHA). You will also receive a voucher for the Certified EKG Technician (CET) certification exam. The voucher is prepaid access to sit for the certifying exam upon eligibility.

This EKG technician certification course also includes an opportunity to apply to participate in a clinical experience.

Scholarship Eligibility:

This course qualifies for the Arkansas Workforce Challenge Scholarship, which may significantly reduce the out-of-pocket tuition costs for eligible students.

To be eligible, you must:

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED.

If you have questions about your eligibility or would like assistance applying for the scholarship, please call 870-612-2082.

Course Code: GES1047
Course Hours: 170

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Certified Medical Administrative Assistant (CMAA) are versatile and valuable members of the healthcare team who direct the flow of patients through a medical office. According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 15% through 2033, making this an in-demand and highly desirable position in the healthcare field and a great time to explore CMAA certification programs.

Achieving your certification shows employers that you are well prepared and uphold nationally recognized standards for expected as a CMAA credential holder. Certified candidates are in higher demand than ever, demonstrating to employers that they are committed to high standards and keeping up to date on changes in the field. This CMAA course will teach you how effective patient flow allows the practice to operate efficiently, increase revenue, and help facilitate a positive experience for the patient.

Through the training you will acquire by taking your CMAA course online, you will prepare for positions working alongside medical providers performing a broad range of administrative duties. Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal.

Upon completing this CMAA course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA), a nationally recognized and highly respected healthcare certification provider. This CMAA program includes a voucher that covers the fee for the exam. 

Scholarship Eligibility:

This course qualifies for the Arkansas Workforce Challenge Scholarship, which may significantly reduce the out-of-pocket tuition costs for eligible students.

To be eligible, you must:

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED. 

If you are interested in applying for the scholarship to assist with tuition costs, please call 870-612-2082 to receive a special registration link. This link will allow you to apply for the program and begin the scholarship application process.

Course Code: GES147
Course Hours: 160

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Did you know that according to the U.S. Bureau of Labor Statistics (BLS), the job market for medical assistants will grow at an accelerated rate of 15% through 2033? Obtaining your medical administrative assistant certification is the first step towards entering this growing field! Medical billers and coders are also in high demand—making this course's medical billing and coding program bundle a powerful tool in achieving your career goals.

In this online Certified Medical Administrative Assistant with Medical Billing and Coding course, you will learn what is required to succeed, including the foundations of medical assisting, professional behavior, legal and ethical issues, effective communication, and managing patient interactions.

The medical billing and coding program curriculum offers valuable training in legal, ethical, and regulatory concepts central to this field, including HIPAA compliance, official coding guidelines, and third-party payer requirements. You will understand all phases of the revenue cycle—from patient registration to reimbursement and collections. You will learn medical terminology as you study word parts and the structures and functions of the human body.

Upon completing the course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) certification exam offered by the National Healthcareer Association (NHA) and receive a voucher that covers the exam fee. You will also receive a voucher for one of the following medical billing and coding certification exams:

• Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
• Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
• Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)

Scholarship Eligibility: 

This course qualifies for the Arkansas Workforce Challenge Scholarship, which may significantly reduce your out-of-pocket tuition costs for eligible students. 

To be eligible, you must:

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED. 

If you are interested in applying for the scholarship to assist with tuition costs, please call 870-612-2082 to receive a special registration link. This link will allow you to apply for the program and begin the scholarship application process. 

Course Code: GES1015
Course Hours: 530

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In this online phlebotomy technician training program, you will learn about drawing blood from patients, evaluating their ability to withstand the procedure, and helping them feel comfortable. You will understand how to perform basic point-of-care testing, as well as properly preparing blood, urine, and other specimens for laboratory testing. This course also covers how to handle and maintain essential medical equipment, including needles, test tubes, and blood vials. 

To support hands-on learning, you will receive a comprehensive phlebotomy kit that features a realistic practice arm, which allows you to simulate blood draws and complete assignments that mirror real-world scenarios. With your enrollment, you will also receive CPR Certification through the Red Cross as well as an opportunity to participate in a clinical experience. 

To be eligible, you must:

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED.

If you are interested in applying for the scholarship to assist with tuition costs, please call 870-612-2082 to receive a special registration link. This link will allow you to apply for the program and begin the scholarship application process.

Course Code: GES1045
Course Hours: 200

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This comprehensive and in-demand online clinical dental assistant program helps equip you for career success—with no previous experience necessary. You will learn essential aspects of professional dental assisting, including invaluable real-world perspectives from experienced dental assistants and essential information about anatomy and physiology, preventive dentistry, patient care and communication, radiology, pharmacology, anesthesia, and much more. You will also explore the basics of maintaining computerized clinical dental records using Dentrix Practice Management software.

After completing this dental assistant certification training, you will have the opportunity to apply for a clinical experience, through which you will get real-life clinical assistant experience. You will also be ready to pursue certification as a clinical dental assistant.

Scholarship Eligibility:

This course qualifies for the Arkansas Workforce Challenge Scholarship, which may significantly reduce the out-of-pocket tuition costs for eligible students.

To be eligible, you must:

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED.

If you are interested in applying for the scholarship to assist with tuition costs, please call 870-612-2082 to receive a special registration link. This link will allow you to apply for the program and begin the scholarship application process.

Course Code: GES1038
Course Hours: 300

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As someone who participates in delivering high levels of customer service, you're an important ambassador for your organization. In this course, you will discover a number of dynamite methods to bring out your best and also do the same for the people you work with. You will learn how to measure customer service—from your company's point of view and from the customers—and discover how to anticipate the needs of your customers.

You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? You will take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, you will learn how to communicate, resolve complaints, and build long-lasting customer service programs.

Learn more about this online course >>

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In this comprehensive online course, you will gain the skills and knowledge to prepare to work as a dental office manager. Whether you are in an entry-level position or an experienced professional, you will learn essential skills in Microsoft Office and QuickBooks Online that are valuable in any career. In addition, you will learn all aspects of managing the dental office, including dental terminology and anatomy, bookkeeping, maintaining medical records, accounts receivable and reimbursement, billing, insurance, scheduling patients, and performing procedural and diagnostic coding.

This course also serves as preparation for the certification exam for the QuickBooks Certified User exam. Upon completion, you will be on the road to success in a rewarding career as a Dental Office Manager and beyond.

Upon successful completion of the course, you will receive a voucher to sit for the QuickBooks Certified User (QBCU) Exam. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included. 

Scholarship Eligibility: 

This course qualifies for the Arkansas Workforce Challenge Scholarship, which may significantly reduce the out-of-pocket tuition costs for eligible students. 

To be eligible, you must: 

• Be an Arkansas resident.
• Provide proof of high school completion, such as a high school diploma, transcript, or GED. 

If you are interested in applying for the scholarship to assist with tuition costs, please call 870-612-2082 to receive a special registration link. This link will allow you to apply for the program and begin the scholarship application process.

Course Code: GES176
Course Hours: 322