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Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. And acquire business writing principles that will be good for years to come. Learn more about this online course >>

This course can be taken individually or with two additional courses: Effective Copywriting and Writing News and Press Releases to earn a complete Certificate in Business Writing.

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Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Learn more about this online course >>

This certificate includes three courses that can also be taken individually: Effective Copywriting, Business Writing and Writing News and Press Releases.

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Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors and taking away new how-to skills that work. Learn more about this online course >>

This certificate includes three courses that can also be taken individually: Conflict Management, Negotiation:Get What You Want and Using Personality Profiles for Better Work.

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A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Learn more about this online course >>

This course can be taken individually or with two additional courses: Negotiation:Get What You Want and Using Personality Profiles for Better Work Preformance to earn a complete Certificate in Workplace Communication.

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Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence.  Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Learn more about this online course >>

This course can be taken individually or with two additional courses: Leadership Principles and Developing Your Professional Career to earn a complete Certificate in Leadership Development.

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Have you ever wondered how do I get to that next level in my career?  What does it take?  This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level.  Learn more about this online course >>

This course can be taken individually or with two additional courses: Leadership Principles and Developing Your Leadership Skills to earn a complete Certificate in Leadership Development.

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Especially for Gen Y (born 1980-1999), the course serves as the first of three in a series addressing the development of Generation Y leadership. Find out what it takes to become an effective leader. Discover your style of leadership. Learn more about this online course >>

This course can be taken individually or with two additional courses: Developing Your Leadership Skills and Developing Your Professional Career to earn a complete Certificate in Leadership Development.

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Become an effective public speaker by discovering how to talk confidently and persuasively to both large and small groups. This course will help you equip yourself with the skills you need to communicate with ease and authority on the job or in any social setting. Learn more about this online course >>