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Administrative & Office Skills
in Health Professions
Certified Medical Administrative Assistant (CMAA) (Voucher Included)
with UACCB Online Training
Certified Medical Administrative Assistant (CMAA) are versatile and valuable members of the healthcare team who direct the flow of patients through a medical office. According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 15% through 2033, making this an in-demand and highly desirable position in the healthcare field and a great time to explore CMAA certification programs.
Achieving your certification shows employers that you are well prepared and uphold nationally recognized standards for expected as a CMAA credential holder. Certified candidates are in higher demand than ever, demonstrating to employers that they are committed to high standards and keeping up to date on changes in the field. This CMAA course will teach you how effective patient flow allows the practice to operate efficiently, increase revenue, and help facilitate a positive experience for the patient.
Through the training you will acquire by taking your CMAA course online, you will prepare for positions working alongside medical providers performing a broad range of administrative duties. Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal.
Upon completing this CMAA course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA), a nationally recognized and highly respected healthcare certification provider. This CMAA program includes a voucher that covers the fee for the exam.
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Customer Service Fundamentals
with UACCB Online Training
As someone who participates in delivering high levels of customer service, you're an important ambassador for your organization. In this course, you will discover a number of dynamite methods to bring out your best and also do the same for the people you work with. You will learn how to measure customer service—from your company's point of view and from the customers—and discover how to anticipate the needs of your customers.
You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? You will take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, you will learn how to communicate, resolve complaints, and build long-lasting customer service programs.
Medical Terminology: A Word Association Approach
with UACCB Online Training
The Medical Terminology – A Word Association Approach course will teach you to understand medical terminology as it pertains to each body system. Using graphics and study tips you will not only learn definitions and root terms, but also their application in the medical world. Learning blocks are used to condense information and to help isolate what you need to know verses what is nice to know, and you will be provided with fun and unusual facts to help you remember the medical terminology in unique ways. You will have opportunities to see how medical terminology is used in the real world through case study assignments and will be provided with flashcards to help you study. The knowledge gained in this course will help you take the next step in your medical career or education.
Pharmacy Technician (Voucher Included)
with UACCB Online Training
This online pharmacy technician certification course will prepare aspiring pharmacy technicians to effectively assist the pharmacist in the packing and distribution of medication. You will receive didactic and hands-on pharmacy technician training to develop the skills necessary for successful employment in the field.
This pharmacy technician training program will empower you to pursue entry-level pharmacy tech positions by teaching you medical and pharmaceutical terminology, basic anatomy related to the pharmacology of medications, and pharmaceutical calculations. Through this pharmacy technician certification course, you will obtain hands-on practice in retail pharmacy procedures through an online lab module.
You will learn what information is necessary to process prescriptions and physician orders and apply that knowledge to fill mock prescriptions. The curriculum in this pharmacy technician certification course also includes the ethics of pharmacy practice and education about prescription medications, patient care and interaction, and charges and reimbursement.
Upon completion of this pharmacy technician training course, you will be prepared to sit for the Pharmacy Technician Certification Exam (PTCE) offered by the Pharmacy Technician Certification Board (PTCB). This course includes a voucher which covers the fee for the exam. As a part of completing your pharmacy tech course online, you will also have the option to perform a hands-on, 130-hour Clinical Experience. Clinical Experiences are based on individual state board requirements.